Data Security

At OCInsights, the security of our customers’ data and compliance with legal requirements are our top priorities. OCInsights is committed to earning and maintaining the trust of our customers. We design our software and business practices to protect customer data. Our software platform and corporate policies are compliant with global standards and trusted by many leading tech companies.

Data Security

At OCInsights, the security of our customers’ data and compliance with legal requirements are our top priorities. OCInsights is committed to earning and maintaining the trust of our customers. We design our software and business practices to protect customer data. Our software platform and corporate policies are compliant with global standards and trusted by many leading tech companies.

Cloud Security

OCInsights’s services run on Amazon AWS, which is physically secure, employs modern software security techniques, and requires multi-factor authentication for access.

Customer Data Access

Access to customer data is provided to OCInsights employees on a need-to-know basis. Specifically, OCInsights employees can only access customer data when necessary to investigate and resolve a customer issue and only after receiving approval from the customer to do so. The development team cannot access customer data for any other purpose and does not test OCInsights software with customer data. We review our access policies and access rights to our systems quarterly.

Confidentiality

All OCInsights employees are required to sign an agreement that protects the security and privacy of our customers.

Training

Every new OCInsights employee receives training on SeekOut’s Security, Confidentiality, and Data Protection policies, and all employees receive updated security training at least annually.

Data Encryption

All customer data is encrypted in transit and at rest. The OCInsights service can only be accessed by secure HTTPS connection and all customer data is encrypted using AES-256. The encryption keys are managed and rotated by Amazon AWS.

Network Monitoring and Protection

OCInsights monitors and responds to all security events, reviews firewall rules, and monitors for attacks, including Denial of Service (DoS) attacks. We monitor service availability and performance.

Backup

All OCInsights data is backed up daily. Those backups are geographically distributed and can be recovered quickly. OCInsights has never lost any customer data.

Physical Security

OCInsights is entirely hosted on AWS servers located in California, U.S., which are architected to the highest security standards.

CCPA

OCInsights is compliant with the 2020 California Consumer Privacy Act (CCPA).